About the Pacific Ombudsman Alliance

About the Pacific Ombudsman Alliance

The Pacific Ombudsman Alliance is a mutual support network of Ombudsmen and allied institutions in the Pacific. The objectives of the Alliance are to:

  • Strengthen cooperation within the community of Pacific Ombudsman and allied institutions
  • Foster integrity in the delivery of government services, by supporting the creation and maintenance of strong Ombudsman and allied institutions
  • Develop culturally appropriate resources and training support to address common issues faced by the Pacific Ombudsman community
  • Provide mutual support to help members meet their obligations and responsibilities and improve their service delivery and effectiveness
  • Support the development of legislation and programs that recognise the right of citizens to transparent and accountable government services through effective complaint and oversight mechanisms
  • Enable the national Ombudsman institutions of the Pacific Islands Forum nations to provide a common or consistent approach in dealings with international ombudsman bodies
  • Foster and promote the work of Ombudsman and allied institutions throughout the Pacific.

The Alliance is constituted in accordance with its Charter, which was agreed to by the foundation members of POA on 29 October 2008. Under the Charter, the Alliance is based upon the following principles:

  • Integrity
  • Accountability
  • Simplicity
  • Flexibility
  • Respect
  • Sustainability

Membership and structure of the Pacific Ombudsman Alliance

There are 17 foundation members of the Alliance, from Ombudsman offices and allied institutions in the region. The list of members and their contact details are listed below.

The Alliance is governed by a Board, comprising of up to seven members. It meets twice a year and agrees upon the direction and activities of the Alliance. The Alliance Secretariat is operated out of the Commonwealth Ombudsman’s office in Canberra, Australia.

Commonwealth Ombudsman (Australia)
Commonwealth Ombudsman Mr Colin Neave
Level 5, Childers Square, 14 Childers Street, Canberra ACT AUSTRALIA 2601

Office of the New South Wales Ombudsman (Australia)
Acting Ombudsman Professor John McMillan AO
Level 24, 580 George Street, SYDNEY NSW AUSTRALIA 2000

Te Mato Akamoeau (Office of the Cook Islands Ombudsman)
Ombudsman Mr Tearoa John Tini
Ingram House, 1st floor, Avatiu, RAROTONGA COOK ISLANDS

Office of the Ombudsmen (New Zealand)
Chief Ombudsman Judge Peter Boshier
Complaints Free Phone 0800 802 602
Level 14 Solnet House, 70 The Terrace, WELLINGTON NEW ZEALAND 6143

Ombudsman Commission of Papua New Guinea
Acting Chief Ombudsman Ms Phoebe Sangetari

Komesina O Sulufaiga (Ombudsman of Samoa)
Ombudsman Maiava Iulai Toma
Level 5, Central Bank Building, APIA SAMOA

Leadership Code Commission (Solomon Islands)
Mr Solomon Kalu

Solomon Islands Ombudsman
Ombudsman Joe Poraiwai

Commissioner for Public Relations (Tonga)
Acting Commissioner for Public Relations Mr 'Aisea Havea Taumoepeau SC
P.O. Box 847, Lavinia Road, NUKU’A’LOFA TONGA

Ombudsman of Vanuatu
Ombudsman Kalkot Mataskelekele
Top Floor, Pilioko Building, Lini Highway

Ombudsman of Palau
Ombudsman Francis Llecholch
Ministry of Justice Annex

Ombudsman of Tuvalu
Ombudsman Sa’aga Talu Teafa
Old Post Office Building

Non-Ombudsman representatives

  • Department of Audit, Nauru represented by Senior Auditor Gillian Itsimaera
  • Government of Niue represented by the Department of Lands, Justice and Survey
  • Auditor General’s Office Federated States of Micronesia Auditor General Haser Hainrick
  • Pohnpei State Audit Office, Federated States of Micronesia State Auditor Ihlen K Joseph
  • Public Service Office, Kiribati, Secretary of Department Terieta Mwemwenikeaki
  • Auditor General’s Office Marshall Islands, Auditor General Junior Patrick